1. Warranty Coverage

Casa Blinds Interior provides a limited one-year warranty from the date of delivery against manufacturing defects in the following components:

• Mechanisms: clutch systems, chains, cords, and cord locks.
• Structural parts: brackets, end caps, cassettes, bottom rails, and fabrics.

For motorized systems, motors are covered for one (1) year from the date of purchase. To initiate a warranty claim, the customer must first obtain a return authorization from Casa Blinds Interior. The motor must then be returned for inspection. Only after the inspection and confirmation of a manufacturing defect will a warranty replacement be issued.

Shipping damages must be reported within 72 hours of delivery to qualify for coverage.

2. Exclusions

This warranty does not cover:

• Normal wear and tear such as fading, fraying, or minor warping.
• Improper installation, operation, or cleaning.
• Damage caused by moisture, mold, excessive heat, or direct sunlight.
• Damage resulting from pets, children, insects, or accidental impact.
• Alterations, unauthorized repairs, or misuse of the product.
• Environmental conditions such as salt air, humidity, or exposure to corrosive elements.

Casa Blinds Interior is not responsible for indirect, incidental, or consequential damages, including property damage, personal injury, or economic loss related to use or installation.

3. Claims Process

To initiate a claim, customers must:

• Submit a written request to info@casablindsinterior.com.
• Include the original invoice and clear photos of the issue.
• Await return authorization before shipping the product.

Please allow up to 21 business days for inspection and resolution.