Privacy Policy

1. Information We Collect

We collect two types of information:

• Personal information: full name, address, phone number, email, payment details, and any other data that can directly identify you.
• Non-personal information: IP address, browser type, language, general location, visited pages, session duration, and other technical data via cookies and similar technologies.

2. How We Collect Information

We may collect your information when you:

• Schedule an appointment through our website.
• Make an online purchase or payment.
• Subscribe to our newsletters or promotional updates.
• Contact us through any channel to request assistance or information.

3. Purpose of Information Use

We use the collected information to:

• Process orders and payments securely.
• Coordinate appointments and installations.
• Communicate with you regarding your order or request.
• Send promotions or offers (you can opt out at any time).
• Improve user experience on our website.

4. Information Security

We implement physical, electronic, and administrative safeguards to protect your data.

We do not directly store full credit or debit card information. All transactions are processed through secure payment platforms.

5. Cookies and Similar Technologies

Our website may use cookies to enhance your browsing experience. You may configure your browser to refuse cookies; however, certain website features may not function properly if cookies are disabled.

6. Information Disclosure

Casa Blinds Interior does not sell or share your personal information with third parties for marketing purposes. We only share it with:

• Essential service providers (payment platforms, logistics, technical support) under strict confidentiality agreements.
• Authorities or as required by law or legal process.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any information.

8. Policy Updates

We reserve the right to update this policy at any time. Changes will be posted in this section and become effective immediately. We encourage you to review this policy periodically.

9. Jurisdiction

This Privacy Policy is governed by the laws of the State of Florida. Any disputes will be resolved exclusively before the competent courts of the State of Florida, United States.

10. Contact

If you have questions or wish to exercise your privacy rights, you may contact us at:

Email: info@casablindsinterior.com

Phone: (786) 779-7272

11. SMS/Text Messaging

Text messages are optional. When you schedule an appointment on our website, you can choose to receive appointment-related text messages (SMS) from Casa Blinds Interior by checking the SMS consent box on the appointment form. The box is unchecked by default, and you can book your appointment without checking it; if you don't, we will not send you text messages. Providing your phone number by itself does not sign you up for text messages.

If you check the box, you agree to receive appointment-related text messages, such as confirmations, reminders, reschedules, and cancellations, at the number you provided. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@casablindsinterior.com or (786) 779-7272. We do not sell or share your mobile information with third parties for marketing purposes, and text messaging opt-in data and consent are not shared with any third parties.

12. Analytics and Advertising Technologies

We use Google Analytics and the Meta Pixel on our website to understand how visitors use it — for example, which pages are viewed, how far visitors get in our online quote tool, and how many visits are booked through the website. These services use cookies and similar technologies (pixels, web beacons and local storage) to collect information such as the pages you visit, the buttons you click, your device and browser type, your IP address and your approximate location. Google and Meta receive this information and use it as described in their own privacy policies; Meta may also use it to measure and deliver ads on its platforms.

We do not send your name, phone number, email address, street address or the contents of our forms to Google or Meta, and text messaging opt-in data and consent are never shared with them.

You can opt out at any time:

• Google Analytics: install the Google Analytics Opt-out Browser Add-on.
• Meta: change your ad settings at facebook.com/adpreferences.
• Interest-based advertising in general: aboutads.info/choices and youronlinechoices.eu.
• You can also block or delete cookies in your browser settings (see Section 5).

13. Online Price Quotes

To see prices in our online quote tool, we ask for your name, phone number and email, and we send a one-time verification code to that phone by text message or phone call. We use this information only to show you your price, to save the shades you configured and the price you saw, and to contact you about your quote. Requesting a code does not sign you up for text messages: we will not send you marketing or promotional texts unless you separately agree to receive them. A small cookie remembers that your phone was verified, so you won't be asked again on the same browser. Verification codes are sent through our messaging provider, Twilio.