Shipping

We offer free shipping within the continental United States, except for products that exceed 90 inches in width or 140 lbs in weight. We do not ship to Hawaii, Alaska, or Puerto Rico. For deliveries outside these areas or to international destinations, please get in touch with us for a custom quote.

At Casa Blinds Interior, we are committed to delivering your order in a timely and secure manner. Below you will find our shipping policies, including details on order processing and estimated delivery times.

Order Processing

After placing your order, you will receive an email confirmation. Orders submitted after 4:00 PM EST will be processed on the next business day. Our standard production and order processing time ranges from 7 to 10 business days.

Shipping Notifications

Once your order is shipped, we will provide a tracking number via email so you can follow its progress directly through the carrier’s website.

Carrier and Signature Policy

We use UPS home delivery service to ship your order directly to the address you provide. To ensure safe delivery, any order over $250.00 will require a signature from the person listed as the purchaser. The carrier will contact you to schedule the delivery, and your order will only be released with confirmation from the original buyer. If you wish to assign an alternate person for delivery, please notify us at the time of purchase.

Delivery Limitations and Restrictions

We do not ship to military addresses outside the continental U.S. (including APO and FPO addresses), and we do not ship to P.O. Boxes. Estimated delivery dates may vary due to holidays, severe weather conditions, or other unforeseen delays.

Inspection Upon Delivery

We strongly encourage you to open and inspect your package as soon as it arrives. If you notice any visible damage or defects, retain all packaging materials and components and take clear photos of the damage. Contact us as soon as possible at info@casablindsinterior.com.

Damages and Replacements

If the product is damaged due to carrier handling or a manufacturing defect, and you report the issue within 72 hours of receipt, we will repair or replace the item at no additional cost. Requests made after that period will be subject to customer responsibility.

If a replacement is approved, we will issue a Return Merchandise Authorization (RMA) number. Returns must include this RMA to qualify for a replacement or refund. Please retain the original packaging in case a return is necessary.

Material Availability and Delays

Occasionally, certain fabrics, components, or colors may be discontinued or temporarily unavailable by our suppliers. If your selected material is on backorder at the time your order is processed, we will notify you immediately with the option to revise or cancel your purchase.

 

Important Notes on Delivery Timeframes

Estimated delivery times are based on standard production and shipping schedules. They exclude weekends, holidays, and any factory closure days. Delays may also occur due to inventory updates, supplier backlogs, high production volume, or weather-related interruptions.