Frequently Asked Questions
1.- HOW WILL IT TAKE FOR MY ORDER TO BE READY?
Your order will generally be ready in 7 – 10 business days, however some specialty items can take a bit longer. For more information related to your specific order you can speak with one of our specialist during your free estimate.
2.- CAN I RECEIVE A FREE ESTIMATE WHEN A PROFESSIONAL ADVISOR FROM THE COMPANY VISITS ME?
Yes, once an advisor from our company is on your property and taken the necessary measurements and you have discussed the style/materials your desire a free estimate will be available.
3.- HOW MUCH DO I HAVE TO PAY AT THE TIME PLACING MY ORDER?
Generally the company requires a minimum down payment of 50% of the total order value at the time the order is places. The remaining 50% must be paid upon delivery of the products. You can also pay 100% of the invoice at the time the order is placed if you desire.
4.- WHAT FORMS OF PAYMENT ARE ACCEPTED BY THE COMPANY?
We accept payments in the form of credit card, debit card, cash or check.
5.- IS THERE A WAY TO KNOW EXACTLY WHEN MY PRODUCTS WILL BE DELIVERED?
Once your order complete and ready to be delivered, one of our representatives will contact you to schedule a date and time for deliver. We will never go to your property without prior scheduling.